After Sales and Service
Kura Ltd is the only Turkish representation company to offer a complete and high quality service for after sales activities. Our team of high skilled engineers is ready to support you in each step of your journey.
With us, the cooperation does not end with the sale of the product. We continue to support our partners also after the sale:
Expert logistics team that can assist you during the shipments:
- You will have the support from first day of the order till the goods arrive safely to destination
- We would be supporting you to obtain the correct certification and documentation to enable you complete the import process without any problem
A team of high specialized and trained engineers that can provide a proper local technical assistance. They can support you with:
- Factory Acceptance Test (FAT) & Site Acceptance Test (SAT)
- Installation and commissioning
- Reparations and upgrades
- Adjustments and Calibrations
Thanks to many years of experience and a constant presence on the field we can provide the right solution at the right moment with the most advanced technologies.
We can equip our clients with multiple spare parts solutions. Moreover, our team is able to notice and analyze any present or potential problems regarding machines. They are able then to make the right suggestion for the necessary replacement parts.
- Therefore we can minimize the loss of time and production you would be facing at the time of any problem at the production lines.
- We can also guide you to keep the right stock of the critical spare parts that would be needed.
As a result of the great cooperation, we enable our suppliers to grow their presence in the market.
Our expertise on installation, start up and validation activities of packaging and inspection machines is officially certified by:
We have actively participated during the first appearance of Track & Trace solutions in the Turkish market. As a result, we have the most experienced onsite support team on Track & Trace technologies.
Ready to take your business to the next level?
Contact Kura LTD today to learn more about our innovative solutions and how we can help you achieve your goals!